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2003 until 2006: District Manager for Hand Craft Cleaners, a chain of dry cleaners with fourteen locations in Richmond, Virginia. The primary elements of this position: Supervise branch store staff, to include hiring, training and evaluations; Customer relations and problem solving; Developed and implemented marketing campaigns. 1993 until 2003: Owner of Expressions Advertising, an agency that specialized in marketing for shopping centers in Richmond, Virginia. The primary elements of this position: Planning and implementing advertising and promotional activities for retail malls and shopping center; Managed operating budget 1994 until 2003: Marketing Director of 6th Street Marketplace - a mall with over 60 shops and eateries in Richmond, Virginia. The primary elements of this position: Developed and implemented marketing plan and managed budget; Presented both verbal and written reports monthly to board of directors, highlighting marketing goals and objectives. 1984 to 1993: Owner, Buyer and General Manager of More Woman -a retail apparel and accessory business with two stores in Richmond, VA. The primary elements of this position: Developed customer loyalty program; implemented continual customer service training; Responsible for basic accounting functions 1980 to 1984: Buyer for Ashbys. A womens discount specialty store with twelve locations In Richmond, Virginia, North Carolina, South Carolina and Georgia. The primary elements of this position: Responsible for buying specialty fashions, accessories and gifts.